Call Management & Reporting – London, Kent and South East
Call Recording
Need to track old calls for training? Want a couple on file for compliance? Forgotten what Barbara told you last Thursday?
No need to fret, we can provide call recording software to provide this to you. Secure online storage, ability to delete or download calls and have multiple logins with varying access.
Keep a record of your calls.
Benefits of Call Recording:
- Staff performance monitoring
- Campaign and promotion evaluation
- Training support
- Improve customer service
- Regulation and code of practice compliance
- Record transactions
- Integrated IP Call Recording
- Server status and memory monitoring
Call Analytics and Dashboards
It’s hard to make informed decision with no evidence. Where do I need to improve when I don’t know who’s doing what?
All these uncertainties can be wiped out with our call statistics features, allowing you to get information on your inbound calls so you know who’s doing what, and how much.
Get the facts, get call stats.
Learn more about how to get started by calling us on 01634 290 879 for more information.
Alternatively, you can Request a Callback.
Serving London, Kent & South East